Privacy Policy

Draft for review. This policy is a working draft prepared for AgroDynamix Agricultural Services. It should be reviewed and approved by the business before it is relied on.

This Privacy Policy explains how AgroDynamix Agricultural Services (“AgroDynamix”, “we”, “us”) collects, uses and protects personal information when you use agrodynamix.ae.

Information we collect

Contact details you provide, such as your name, company, email address, phone number and delivery address.
Order information, including the products you buy and your order history.
Messages you send us through forms, email or WhatsApp, including any files you attach.
Technical information such as your IP address, browser type and pages visited, collected through cookies and similar technologies.

How we use your information

To process orders, prepare quotations and arrange delivery.
To respond to enquiries and provide customer support.
To manage your account and keep records required by law.
To improve our website, products and services.

Sharing your information

We share personal information only where it is needed to run our business, for example with delivery partners, payment providers and service providers who support our website. We do not sell personal information.

Cookies

Our website uses cookies that are necessary for the shop to function, such as keeping items in your cart. Where analytics or marketing cookies are used, they help us understand how the website is used.

Data retention

We keep personal information for as long as needed to fulfil the purposes described in this policy and to meet legal and accounting requirements.

Your choices

You may ask us to access, correct or delete your personal information, subject to applicable law. To make a request, contact us using the details below.

Contact

For any privacy question, email sales@agrodynamix.ae.